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When you’re crafting your resume, impeccable attention to detail always makes a difference. Taking the time to write compelling but concise descriptions, proofreading your resume for grammatical errors, and putting together an aesthetically pleasing format will give you a leg up on the competition.
One area you’ll need to focus on in your resume is the “skills” section. Your skills section includes your abilities related to the job you’re applying for.
Your should include both “hard skills,” like specific, quantifiable attributions, such as proficiency in a foreign language, typing speed, or computer software knowledge, and “soft skills,” like flexibility, patience, and time management.
It’s important to make sure your work experience listed on your resume reflects your skills, and when it comes time for an interview, be prepared to provide anecdotes, examples, or details supporting your skills.
Here’s an example of a resume with a skills section to review to get ideas for writing your resume.
Resume Example with Key Skills Section
Jane Applicant
123 Main St. Pasatota, Florida 12345
(111) (111 -1111)
John.Applicant@email.com
Key Skills:
Communication – Award-winning customer service skills. Deals with internal and external customers at all levels via telephone and email to ensure successful communication through actively listening and thoughtful questions.
Problem Solving – Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions and efficiencies, all with a high level of quality.
Team Player – Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.
Planning and Organizing – Refined planning and organizational skills that balance work, team support, and ad-hoc responsibilities in a timely and professional manner.
Systems Knowledge – Peoplesoft and Oracle. Experience in preparing and analyzing reporting data for management accurately and to timescales.
Experience:
20XX-20XX Asebeth Medical Services, Pasatota, FL
HR Coordinator
- Collaborated with each office territory and developed processes to enable compliance and recruitment of national field employees following medical client guidelines and contracts.
- Processed background checks, coordinated drug screenings, and expedited preparation and compliance of files for health organization accreditation.
- Monitored employee files for monthly compliance requirements by utilizing computer system to generate reports.
- Carried out various audit checks to ensure the correct procedures have been carried out and to identify any training requirements.
- Scanned confidential documents into electronic filing system and categorized them for retrieval and review.
20XX-20XX Borders Books, Music and Café, Pasatota, FL
Interim Operations Manager
- Supervised, coached and counseled staff of 50 employees. Conducted training on cash register, in-house computers, and coordinated all orientation sessions for new hires.
- Recruited and scheduled staff to ensure balanced coverage at the information desks, on the floor to restock merchandise, and at the cash registers.
- Adapted and revised weekly schedule to consist of maximum 1400 hours as regulated by the Home Office.
- Documented stolen items on a daily basis and forwarded reports to Loss Preventions Manager.
- Worked pro-actively with the management team and maintained awareness of upcoming events.
20XX-20XX Borders Books, Music and Café, Pasatota, FL
Operations Supervisor
- Utilized Peoplesoft to enter in new hires and process transfers, promotions, and terminations. Ensured all employee time punches in timekeeping system were correct and electronically sent to Home Office.
- Researched employee issues to include payroll and benefit questions and worked with appropriate company departments to resolve them by reviewing the company handbook and policies.
- Recorded employee attendance, personal and vacation time, and reported all leaves of absence to the benefits department on a monthly basis.
- Coordinated daily operations including daily morning staff meetings, and addressed and resolved customer complaints. Dealt with difficult customers with a calm and fair approach, using both diplomacy and empathy when required.
- Counted, prepared, and reconciled daily bank deposits, maintained a balanced safe and requested maintenance checks on cash registers, computers, and other equipment.
20XX-20XX Borders Books, Music and Café, Pasatota, FL
Full-time Bookseller
- Assisted customers with locating merchandise by ordering out-of-stock merchandise for in-store pickup and home delivery.
- Awarded Employee of the Month twice and achieved a score of 100% on 3 consecutive phone surveys.
- Supported management by restocking merchandise and maintaining excellent customer service standards.
- Managed cash register credit card, cash, and return transactions ensuring register balanced.
Education:
Pasadena City College, Pasatota, FL
Human Resources Certificate
Systems Experience:
Advanced skill in Peoplesoft and Oracle
Community Volunteerism:
Pasadena Museum of History, Docent-in-training, Feb 20XX-Present
Alhambra Historical Society, Feb 20XX-Present
What Else You Should Know: How to Write a Resume
Read More: Resume Examples | Top 10 Resume Writing Tips | How to Create a Professional Resume | Resume Objectives
Please Note: Samples are provided for guidance only. The provided information, including samples and examples, is not guaranteed for accuracy or legality. Letters and other correspondence should be edited to fit your personal situation.
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